Frequently Asked Questions

We get asked all kinds of questions on whether to or not to replace my roof?  There is a lot more to re-roofing your home but these Roofing FAQ’s should help answer some of the most frequently asked questions and is a great place to start.

At ATC we encourage all of our customers or potential customers to ask as any questions they may have!  We want every homeowner to have the best experience possible.  Our motto is You Take Care of Your Family, We’ll Take Care of the Hassle” because we know what it takes and it takes someone who cares!

How do I know if I need a roof replacement?2018-08-30T21:02:14+00:00

Older roofing shingles typically have a lifespan between 15 – 30 years, depending on the shingles quality, the location of your home, tree cover, and how well they were installed originally.  Some warning signs that can tell if you need a new roof:

  • Curling shingles
  • Loss of asphalt granulation (appears to have bald spots)
  • Evidence of a leak in the ceiling or attic
  • Cracked or discoloring
  • Decaying shingles
  • Missing shingles
  • Visible cracks
  • Wind or hail damage
  • Broken or damaged shingles
  • Leaky valleys where water seems to puddle (icing too)
Will my rates go up?2018-08-31T01:43:23+00:00

Perhaps the number-one concern when homeowners need to file a claim is whether or not their rates will go up. If your area has recently experienced an act-of-nature, home and property insurance companies are legally required to increase rates for the entire area. In short, yes, unfortunately, your rates will most likely go up — and if so, they will go up whether you file a claim or not. So why not get your money’s worth? To learn more, check out our blog here.

Will my insurance company accept the quote?2018-08-31T01:50:39+00:00

While our quotes are typically the first or second to be approved, most insurance companies require at least three quotes regardless. After all, who wants to pay more for a job when someone else will do it just as well for less? But some insurance companies have been known to bully homeowners into accepting quotes that are suspiciously a little too low, resulting in shoddy work and costly repairs, which of course, they won’t cover.  To learn more about how to protect yourself from this race to the bottom, check out our blog here.

How long will it take a roofing company to install my new roof?2018-08-30T20:44:59+00:00

Naturally, there are external variables that affect all roofing projects, like weather, or if there is a second layer to remove. But, typically our contractors are completely finished with your new roof in 3 or 4 days – including removing the old roof and clean up.

Do I have to replace my gutters and downspouts at the same time?2018-08-30T20:48:18+00:00

We carefully inspect everything before any work as began and this inspection process starts from day one.  If your gutters and downspouts are in good shape then our roofers will work around them.  To avoid damaging them, we don’t remove and reinstall them once your roof is complete.  If your gutters and downspouts need minor repair, we can provide an estimate for this too.

If I see any of the roofing warning signs, are we talking repair or total replacement?2018-08-30T20:53:08+00:00

This completely depends on whether the roofing shingles are past their prime or the original roofing contractor installed part of or the whole roof system properly.  Perfectly good roofing shingles can be repaired if the damage isn’t severe and affects the integrity of the home.  If the shingles are old and decaying, it’s economically smarter to replace the entire roof.  All of these questions are discussed when the inspection has been completed.  There can also be one other factor, if we are unable to match the style, color and type of shingle currently on the house.

How do I select the best roofing shingle for my home and my budget?2018-08-30T20:57:12+00:00

There are several factors that affect the cost of the shingles.  As a preferred partner with Owens Corning Roofing, we have styles, colors that can match any budget.  Please visit our shingle styles page to review before you have your consultation with our team.  They will discuss attributes, styles, warranty and answer any other questions you may have to best match your needs, aesthetic taste and budget.

Are you fully insured?2018-08-30T20:58:10+00:00

Yes, Above the Cut Restoration is a 100% licensed, bonded and insured in the State of Indiana.

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Sandy Thomas

“We had hail damage on our roof, A Cut Above Restoration worked with our insurance & replaced our roof quickly after our insurance company approved the work. Our new roof looks wonderful & we wouldn’t hesitate to refer this company to anyone. Very pleased!”

Michelle Meador

“They did a wonderful job replacing my roof and were a dream to work with. Adam fought tooth and nail with my insurance company to get me everything I deserved, saving me about $3000 in the end. The job itself was completed and cleaned up in one day all while I was at work. I can’t speak highly enough of this company. If you’ve already had a quote from somewhere else, get their second opinion! You won’t regret it!”

Darrin Lewis

“Adam is an awesome guy that truly cares about his customers! From start to finish he makes sure his work is done with quality and integrity!”

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Above the Cut Restoration knows’ the importance in making a great decision because a new roof is a substantial investment.  That’s why it’s important to work with an experienced professional roofing contractor who will treat you right!

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